Troubleshooting Guide - Revision history

Teo: resetplayer >> posfix

2015-05-05T03:15:56Z

resetplayer >> posfix

Teo: /* "Client cannot receive packet or Key is invalid" in DSGame-server */

2015-05-05T03:15:04Z

‎"Client cannot receive packet or Key is invalid" in DSGame-server

Lotus: /* When I get signet or talk to an NPC, I turn into a naked male Hume OR Game Crashes when Another Character is in the zone with me */

2014-01-02T07:11:02Z

‎When I get signet or talk to an NPC, I turn into a naked male Hume OR Game Crashes when Another Character is in the zone with me

PrBlahBlahtson at 23:01, 6 June 2013

2013-06-06T23:01:21Z

PrBlahBlahtson: Clean and Build

2013-06-02T22:45:19Z

Clean and Build

Bluekirby0: /* Problems with the Client */

2013-01-15T14:40:21Z

‎Problems with the Client

Bluekirby0 at 14:36, 15 January 2013

2013-01-15T14:36:39Z

Bluekirby0: /* Problems with the Client */

2012-07-14T04:17:07Z

‎Problems with the Client

JonLimitless: /* FFXI-3322 error/ffxi-boot or mXI error 10093 */

2012-04-16T08:55:14Z

‎FFXI-3322 error/ffxi-boot or mXI error 10093

JonLimitless: /* FFXI-3322 error/ffxi-boot or mXI error 10093 */

2012-04-16T08:49:25Z

‎FFXI-3322 error/ffxi-boot or mXI error 10093

@@ Line 20: / Line 20: @@
 This error can also happen if a character has failed to load completely multiple times, but that will generally only occur if the server is crashing during login or break points are being used for troubleshooting the login process.  In these situations, the ''chars'' table will show the character in zone 0, prevzone 0, x 0, y 0, z 192 or something similar.  The easiest way to fix this is with the '''@posfix''' GM command used by a different character, or copying an unaffected character's position while the affected character is completely logged out with no active session.  Note that this situation is extremely unlikely to arise accidentally.  The above cause is much, much more likely.
-'''@resetplayer''' will generally fix both if you're just not sure, as it kills the active session and places the character in Jeuno, safe and sound.  This does require a secondary GM character if your primary is the one affected, though.
+'''@posfix''' will generally fix both if you're just not sure, as it kills the active session and places the character in Jeuno, safe and sound.  This does require a secondary GM character if your primary is the one affected, though.
 === Cannot find msvc100.dll error ===

@@ Line 18: / Line 18: @@
 Typically happens if a player tries to log in while the server still sees a valid session in ''accounts_session''.  The error is shown because the blowfish key offered by the client doesn't match the one for the active session, hence "key is invalid."  Close the game client, wait for the server to time out the and close old session, and try again.  This should happen after 120 seconds at most.  This is commonly encountered when using FFXI-Boot to create a new character, or if the player's client is closed improperly/crashes.  /shutdown is your friend, or /logout and closing the client with "Back."
-This error can also happen if a character has failed to load completely multiple times, but that will generally only occur if the server is crashing during login or break points are being used for troubleshooting the login process.  In these situations, the ''chars'' table will show the character in zone 0, prevzone 0, x 0, y 0, z 192 or something similar.  The easiest way to fix this is with the '''@resetplayer''' GM command used by a different character, or copying an unaffected character's position while the affected character is completely logged out with no active session.  Note that this situation is extremely unlikely to arise accidentally.  The above cause is much, much more likely.
+This error can also happen if a character has failed to load completely multiple times, but that will generally only occur if the server is crashing during login or break points are being used for troubleshooting the login process.  In these situations, the ''chars'' table will show the character in zone 0, prevzone 0, x 0, y 0, z 192 or something similar.  The easiest way to fix this is with the '''@posfix''' GM command used by a different character, or copying an unaffected character's position while the affected character is completely logged out with no active session.  Note that this situation is extremely unlikely to arise accidentally.  The above cause is much, much more likely.
 '''@resetplayer''' will generally fix both if you're just not sure, as it kills the active session and places the character in Jeuno, safe and sound.  This does require a secondary GM character if your primary is the one affected, though.

@@ Line 46: / Line 46: @@
 == Problems with the Client ==
-=== When I get signet or talk to an NPC, I turn into a naked male Hume OR Game Crashes when Another Character is in the zone with me ===
+=== When I talk to an NPC, nothing happens - When a cutscene plays, it stops halfway through ===
-The December 2012 patch broke compatability with Darkstar servers until revision 2181. If your server is on revision 2181 or higher, you will need to update your client using the PlayOnline Viewer's File Repair option. If you updated, but your play server is not using revision 2181 or higher, encourage the maintainer to update whenever possible.
+Square-Enix regularly update their client with patches.  Sometimes, these patches cause changes for us that we have to patch (as many of us play retail, and there's no older client version saved anywhere).  When DSP gets updated with the new IDs, older clients will behave erratically with the changed IDs.  Most notably, the name and look will change (An NPC will look like another) and their script may not work.  To correct this, the client must be updated.  Usually, a simple file check in PlayOnline Viewer will suffice, but it is possible that it will report no problems (if you never change your game files).  In this case, you must navigate to where you installed FFXI, find any .DAT file and delete it.  This will force the file check to fail and download the .DAT you deleted, as well as any items that needed to be patched.
 === Any time I attack a monster or cast a spell, the game crashes! ===

@@ Line 6: / Line 6: @@
 If you can connect using that, but not using your LAN or Internet IP address, you probably need to forward ports on your router. The ports you need to open are TCP: 54230 54231 54001 54002 UDP 54230
 === "Client cannot receive packet or Key is invalid" in DSGame-server ===
-Make certain that your zoneip is set correctly in the database. See [[Building the Server#Configure the ZoneIP for the Map Server]] for more information on how to set this properly.
+Typically happens if a player tries to log in while the server still sees a valid session in ''accounts_session''.  The error is shown because the blowfish key offered by the client doesn't match the one for the active session, hence "key is invalid."  Close the game client, wait for the server to time out the and close old session, and try again.  This should happen after 120 seconds at most.  This is commonly encountered when using FFXI-Boot to create a new character, or if the player's client is closed improperly/crashes.  /shutdown is your friend, or /logout and closing the client with "Back."
 === Cannot find msvc100.dll error ===
@@ Line 17: / Line 27: @@
 [http://www.microsoft.com/download/en/details.aspx?id=5555 Microsoft Visual C++ 2010 Redistributable Package (x86)]
 === Cannot find msvc110.dll error ===
@@ Line 24: / Line 33: @@
 [http://www.microsoft.com/en-us/download/details.aspx?id=30679 MSVC 2012 Update 1 Runtimes] x86 version
 === Clean and Build ===

← Older revision		Revision as of 22:45, 2 June 2013
Line 25:		Line 25:
	[http://www.microsoft.com/en-us/download/details.aspx?id=30679 MSVC 2012 Update 1 Runtimes] x86 version		[http://www.microsoft.com/en-us/download/details.aspx?id=30679 MSVC 2012 Update 1 Runtimes] x86 version

		+
		+	=== Clean and Build ===
		+
		+	Bugs occasionally crop up due to Visual Studio not applying changes properly. The solution to this is to "Clean" the build before rebuilding your server.
		+
		+	Doing this requires that Visual Studio be in "Expert Settings" rather than Basic. If you aren't sure which you're using, go to Tools -> Settings.
		+
		+	The actual method is quite simple. Under the Build menu, select "Clean Solution." This should only take a few seconds. Afterwards, select "Build Solution" or "Rebuild Solution." This is a full compile, and will likely take a few minutes.

← Older revision		Revision as of 14:40, 15 January 2013
Line 29:		Line 29:

	== Problems with the Client ==		== Problems with the Client ==
		+
		+	=== When I get signet or talk to an NPC, I turn into a naked male Hume OR Game Crashes when Another Character is in the zone with me ===
		+
		+	The December 2012 patch broke compatability with Darkstar servers until revision 2181. If your server is on revision 2181 or higher, you will need to update your client using the PlayOnline Viewer's File Repair option. If you updated, but your play server is not using revision 2181 or higher, encourage the maintainer to update whenever possible.

	=== Any time I attack a monster or cast a spell, the game crashes! ===		=== Any time I attack a monster or cast a spell, the game crashes! ===

← Older revision		Revision as of 04:17, 14 July 2012
Line 31:		Line 31:

	Check that PlayOnline viewer is allowed through your firewall and router. If you have PeerGuardian, PeerBlock, or similar programs, you may want to check and see if those are blocking responses from the PlayOnline servers.		Check that PlayOnline viewer is allowed through your firewall and router. If you have PeerGuardian, PeerBlock, or similar programs, you may want to check and see if those are blocking responses from the PlayOnline servers.
		+
		+	=== FFXI-3313 error (Error message is in Japanese) ===
		+
		+	This error means that you are trying to create a character with an invalid name. This can be due to the name being taken by another character, containing an invalid character in it (such as a number or underscore), or because the name was for some reason or another reserved by the devs at SE (such as the name "Bill").

	=== FFXI-3322 error/ffxi-boot or mXI error 10093 ===		=== FFXI-3322 error/ffxi-boot or mXI error 10093 ===

@@ Line 38: / Line 38: @@
 Afterwards you should have the directory PlayOnline\SquareEnix\FINAL FANTASY XI\data
-If that is not your problem and your still getting the Accept Fail 10093 error. Make sure your drivers are installed and updated. Check through all of the other solutions on this page such as the distribution packages are downloaded. Try using a dll or driver search/fix that will scan your computer for missing files.
+If that is not your problem and your still getting the Accept Fail 10093 error. Make sure your drivers are installed and updated. Check through all of the other solutions on this page such as the distribution packages are downloaded.
 After all these fixes and its still not working. You may need to reinstall FFXI on your computer to help solve your problem.

@@ Line 35: / Line 35: @@
 This is known as a 'anything can be wrong' error. Note: If the first solution does not fix this, it could be anything on your computer causing this error.
-. Make certain that you have copied the data folder at PlayOnline\SquareEnix\PlayOnlineViewer\data to the Final Fantasy XI directory at PlayOnline\SquareEnix\FINAL FANTASY XI.
+Make certain that you have copied the data folder at PlayOnline\SquareEnix\PlayOnlineViewer\data to the Final Fantasy XI directory at PlayOnline\SquareEnix\FINAL FANTASY XI.
 Afterwards you should have the directory PlayOnline\SquareEnix\FINAL FANTASY XI\data
-. If that is not your problem and your still getting the Accept Fail 10093 error. Make sure your drivers are installed and updated. Check through all of the other solutions on this page such as the distribution packages are downloaded. Try using a dll or driver search/fix that will scan your computer for missing files.
-. After all these fixes and its still not working. You may need to reinstall FFXI on your computer to help solve your problem.
+If that is not your problem and your still getting the Accept Fail 10093 error. Make sure your drivers are installed and updated. Check through all of the other solutions on this page such as the distribution packages are downloaded. Try using a dll or driver search/fix that will scan your computer for missing files.